If you are dissatisfied with our service for any reason during the first 30 days of installation, we will refund your installation and monitoring fees paid. If we are unable to resolve any/all issues to your satisfaction, you will receive a full refund on fees paid. If we haven't earned your business and trust, we shouldn't keep your business. *Subject to terms and conditions of the Security Monitoring Services Agreement.
We work hard to offer the best price for equipment, installation and monitoring service possible. Within 30 days of installation you find a nationally advertised price for a comparable security package and monitoring service that is lower in price, we will match that price or refund your money under our 30 day satisfaction guarantee program. *Subject to terms and conditions of the Security Monitoring Services Agreement.
What happens if you have a problem with your system down the road? What’s the policy on fixing it? Reliable Home Security and Monitronics’ lifetime service guarantee is great insurance. Generally speaking, it covers the parts and labor on your system with a reasonable deductible for any service request. *Subject to terms and conditions of the Security Monitoring Services Agreement.