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How to add User Codes To Your 2GIG Alarm System


Only the person with the Master User Code can add or change the other User Codes.

To setup the User Codes, use the following steps:

  1. On the Home Screen, press SECURITY.
  2. On the Security Screen, press MENU.
  3. On the Menu Screen, press TOOLBOX.
  4. Enter the Master User Code (the factory setting is 1111).
  5. On the Toolbox Screen, press USER MANAGEMENT.
  6. The Users Management Screen displays three users at a time. Use the ? and ? arrows to scroll through the list.

2GIG GO Control Panel toolbox screen

Adding a User Code

  1. Press one of the ADD USER buttons.
  2. Enter a four-digit code for the new User Code and press OK.
  3. 3. Enter the Code again to confirm  the code and press OK.
  4. A confirmation screen will display, press OK.
  5. The User Code’s Access Option Screen will be displayed. The three options determine when this User Code is valid.
  6. Select one of the three options:
  7. ALWAYS; NEVER; or BY SCHEDULE.
    • Select ALWAYS to set this User Code to always be valid. Press BACK.
    • Select NEVER to set this User Code to never be valid. Press BACK.
    • Select BY SCHEDULE set this User Code to be valid only for selected days and times. 

user access options toolbox 2gig panel screen

User Code Access Schedules

  1. If BY SCHEDULE was selected for 

    the User Code’s option, the EDIT

    SCHEDULES button will be displayed.

  2. Press EDIT SCHEDULES to select or edit an existing User Code Access Schedule or create a new one.
  3. The User Access Schedules Screen displays any current schedules for the User Code.
  4. Press ADD SCHEDULE to add a new schedule, or press an existing schedule to edit it.
  5. One of three schedule types can be selected: RECURRING; DATE; or DATE RANGE.
    • RECURRING selects the days of the week and time period that this User Code is valid.
    • DATE selects a single specific date and time period that this User Code is valid.
    • DATE RANGE selects a starting date, an ending date, and time period that this User Code is valid.

user access options toolbox 2gig panel screen