Great prices, install was perfectly easy, and the features are amazing. I switched from another long standing and well known security company and couldn’t be happier. Lower monthly cost, and installer that knows what they are doing and is a pleasure to work with, features that go above and beyond…what else could you want.
Reliable Home Security Reviews
- Monday 8:00AM - 6:00PM
- Tuesday 8:00AM - 6:00PM
- Wednesday 8:00AM - 6:00PM
- Thursday 9:00AM - 6:00PM
- Friday 8:00AM - 6:00PM
Fantastic customer service, really easy installation, and a great price!
After researching 8 security firms, I narrowed my interest to 3. Then after contacting those 3, I chose Reliable Security to send someone out to assess my situation. On the phone, Matt was quite thorough when answering my questions and did not rush through them as we discussed each one. When the technician came to the house, we went through the entire home while the technician asked questions as to my concerns and what i thought our security needs were. He was pleasant, not in a rush and was ready to install having all equipment in the truck.
The system is easy to use and I appreciated the follow-up as Matt checked to make sure everything was working correctly. So far, all is working as expected. We’ve had one false alarm since installation and Moni was right on it, confirming our safety while exhibiting patience and courtesy through the entire call.
Overall, the product and service has been great, and for a reasonable monthly service fee. I give Reliable 5 stars.
Randy V of Denver
We have been lifelong ADT users but decided to look into Reliable based on their reviews. We had a wonderful experience from start to finish with Reliable! Unfortunately, I forget names but whomever we talked to on the phone was beyond helpful in answering all of our questions and did not pressure us at all. We called back a week later to schedule service. The technician that came out was so patient- as we ended up adding a lot of things on to protect two nurseries and wanted multiple motion sensors. We never felt rushed and he was very respectful to our home while installing. The service has been spectacular and we love the system. I would definitely recommend this company.
Great work, true to their word. They stuck it out until all aspects of the job were completed.
Many thanks to Matt and to Colin. They explained all my options, explained how the system works, answered all my questions with great patience and installed the system within days of my initial call. I have never had a security system before and I was nervous; I did set off the alarm myself the very first day, the response was immediate, professional and very understanding. I am now comfortable with the key fobs, the phone app and the in-home panel. Thank you for the protection of my home and for the added sense of security that I now have whether “home” or “away”. Would not hesitate to recommend Reliable Home Security to friends/neighbors.
Reliable Home Security has been great to work with from when I first asked for a quote to after the install when I had some questions. Both the guys I worked with were very personable and easy to talk to. They were able to get out to my place that week to set up the system. The system has been great with the feature of being able to use an app on my phone. I definitely recommend.
These guys are top notch. We had a few issues with the installation after the technician left, but I called the company and they sent the tech back the same day to fix the problem. Considering this was in a Saturday, I don’t need to say much more. So far the monitoring service has been great.
What a perfect name for this company. The installation expert, Colin, was professional, courteous and knowledgeable, working with our specific needs and no pushy sales tactics. We are new customers but so far, loving our wireless system.
I reached out to Reliable Home Security for a quote and within a few hours I already had a call back. Matt was friendly and very knowledgeable and was able to answer all of my questions about the setup and pricing. I highly recommend using Reliable Home Security for any home security need.
We recently had a security system installed by Reliable Home Security. The whole experience was stellar. From the initial call to Matt all the way to the actual install we were extremely pleased. Matt was very helpful and walked us through various different options. We opted for one of the more basic packages and I was happy that he didn’t try to unnecessarily up-sell me. He set us up for an install the next day and our installer was right on time. I can’t remember his name, but he was very thorough and efficient and had us all set up and ready to go in just over an hour. He gave us a brief tutorial and that was that. All in all it was a really great experience and I would highly recommend them to anyone looking get a security system. Thanks for all of the help.
I just put in a security system with Reliable Home Security. I have so far had the best experience with the system. I’m happy with the way it turned out. The system is working 100% of the time and we have had no issues. The reoccurring monthly charges are cheaper compared to other companies. Matt was great as the sales representative and Colin was our tech. They were both courteous and knowledgeable in their fields. My brother just recently bought a house in Las Vegas. I tried to refer my brother to them but unfortunately they only do business locally for now. I hope this review among other reviews here will help other customers make an informed decision about their security choices and eventually they can expand out of state as well. Thanks guys. So far so good and I hope it always stays like that.