Reasonable monthly service fee
After researching 8 security firms, I narrowed my interest to 3. Then after contacting those 3, I chose Reliable Security to send someone out to assess my situation. On the phone, Matt was quite thorough when answering my questions and did not rush through them as we discussed each one. When the technician came to the house, we went through the entire home while the technician asked questions as to my concerns and what i thought our security needs were. He was pleasant, not in a rush and was ready to install having all equipment in the truck.
The system is easy to use and I appreciated the follow-up as Matt checked to make sure everything was working correctly. So far, all is working as expected. We’ve had one false alarm since installation and Moni was right on it, confirming our safety while exhibiting patience and courtesy through the entire call.
Overall, the product and service has been great, and for a reasonable monthly service fee. I give Reliable 5 stars.
Randy V of Denver