These guys are awesome! I had been using a different security company that I had become very unhappy with and was looking around for a new company to take my business to. After doing some research I decided to call Reliable Home Security mostly because they had a lot of positive reviews (like the one I am writing) and I am really glad I did.
I spoke with Matt and explained what I was looking for and listed all the things I didn’t like about my previous security provider. He was very understanding and walked me through all the reasons why his company was different which put all my reservations to rest. We then walked through the system that I currently had and how I wanted to add a few upgrades. He gave me a very reasonable price for everything I wanted to do and at no time did I feel like I was being ‘sold’ to. By the end of the conversation I felt like I could trust him, and by extension his company.
Colin came a couple of days later to install the new control panel and all the new sensors I had ordered. He showed up on time, was very knowledgable, personable, and configured the system exactly to my liking. I am the type that likes to understand how things work and he let me look over his shoulder and took the time to explain how everything worked.
I couldn’t be happier with my choice. I really feel like I am in good hands with these guys.